Date

4-2024

Date Created

April 2024

Project Type

URC Presentation

Department

College of Liberal Arts

College or School

COLA

Class Year

Senior

Subject

Crisis Communicaton

Major

Communication

Journal Title

The Power of Crisis Communication

Faculty Research Advisor

Renee Heath

Language

English

Abstract

This presentation assess the procedural approaches companies adopt when confronted with a crisis and the critical role efficient communication plays in managing crises.

This case research was prompted by Bud Lights’ difficulties integrating a transgender social media influencer Dylan Mulvaney into its advertising campaign. The partnership led to widespread consumer criticism and a significant sales decline. With that being said, I began to research multiple preventive and proactive strategies that Bud Light could have enacted during the crisis.

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