Abstract
OPPORTUNITIES FOR IMPROVEMENT:
How do we develop a clear, efficient, and effective process to collect inactive student account balances and reduce bad debt?
PROJECT Champions:
Katie Turner and Kim Evans
LEAN FACILITATOR:
Theresa Mullin
Department
PSU
Publication Date
12-12-2022
Document Type
Report
Recommended Citation
Vlahos, Dagmar and Lencki, Thomas Jr., "PSU Collection Process" (2022). Lean in Higher Education. 51.
https://scholars.unh.edu/lean/51
COinS