A Model for Crisis Management

Authors

Jennifer L. Borda, University of New HampshireFollow
Susan Mackey-Kallis

Department

Communication

Publication Date

2003

Publisher

Mahwah, NJ: Lawrence Erlbaum

Document Type

Book Chapter

Recommended Citation

“A Model for Crisis Management” (co-authored with Susan Mackey-Kallis) In Responding to Crisis: A Rhetorical Approach to Crisis Communication. Ed. Dan Millar and Robert Heath. Mahwah, NJ: Lawrence Erlbaum, 2004. 117-137.