Date of Award
Summer 2024
Project Type
Thesis
College or School
CHHS
Department
Nursing
Departments (Collect)
Department of Nursing
Program or Major
Master of Science, Nursinh
Degree Name
Master of Science
First Advisor
Elizabeth Evans DNP, RN, CNL
Second Advisor
Pamela S. Kallmerten PhD, DNP, RN, CNL
Abstract
Background: Effective communication during patient handoffs is crucial for ensuring patient safety and continuity of care. The I-PASS handoff tool has been identified as an effective method to standardize communication and reduce errors during these critical transitions.
Local Problem: In the Post-Anesthesia Care Unit (PACU) of a hospital in New England, the lack of standardized procedures for nurse handoffs posed a risk to patient safety and care quality.
Methods: A quality improvement project was conducted using the Plan-Do-Study-Act (PDSA) cycle to implement and evaluate an educational intervention aimed at improving PACU nurses' proficiency with the I-PASS handoff tool. Pre- and post-intervention surveys measured changes in nurses' perceptions and confidence.
Results: Post-intervention results indicated an increase in familiarity with I-PASS from 67% to 83% among nurses, and confidence in its application reached 100%. However, engagement was lower than expected, with only 6 out of 14 nurses completing both surveys.
Conclusion: The educational intervention significantly improved PACU nurses' familiarity and confidence with the I-PASS handoff tool, highlighting its potential to enhance handoff practices across healthcare settings. To sustain and spread these benefits, future initiatives should focus on integrating the training into ongoing professional development and addressing barriers to engagement. Further research is recommended to quantify the impact of improved handoff practices on patient outcomes.
Recommended Citation
dos Santos, Remi, "Improving Patient Safety and Continuity of Care by Educating Nurses about Standardized Handoffs in the Post-Anesthesia Care Unit: A Quality Improvement Project" (2024). Master's Theses and Capstones. 1797.
https://scholars.unh.edu/thesis/1797