Date of Award
College or School
Program or Major
Master of Science
Pamela Kallmerten PhD, DNP, RN, CNL
Background: As the single largest group of healthcare professionals, comprising a workforce of over 4 million in the United States, keeping nurses satisfied in their positions is a vital component of providing quality patient care (Perry et al., 2018). It is estimated that 68% of nurses will experience significant job dissatisfaction at a point in their career (Ayalew et al., 2018). Mindfulness practice, specifically Mindfulness-Based Stress Reduction (MBSR) is a recognized tool to lower work-related stress and increase job satisfaction of nursing staff (Henry, 2014).
Local Problem: The state of the specific microsystem had been high levels of dissatisfaction among nursing staff, specifically 78.4% of survey respondents reporting feeling negatively after a shift more than 50% of the time (Internal data, 2021). As a result, the microsystem had seen a 4% increase in turnover rate in 2021 compared with 2020 data (Internal data, 2021). If allowed to proliferate, widespread dissatisfaction could lead to even more profound turnover and as a consequence, decreased quality of patient care and increased spending on training new staff.
Methods: Through convenience sampling, participants were asked to complete a pre-intervention survey including a 36-question assessment exploring job satisfaction. After, participants were given a flyer instructing on different mindfulness techniques. Flyers were also available in the unit breakroom. Later, a post-intervention survey was distributed to participants on a convenience basis to see if mindfulness practice impacted job satisfaction.
Results: 11 members of the nursing staff participated; 6 completed the pre-intervention survey and 5 completed the post-intervention survey. The average pre-intervention satisfaction score was 146, indicating a satisfied attitude towards job satisfaction. The average post-intervention satisfaction score was 145 which also indicated a satisfied attitude towards job satisfaction.
Conclusions: Ultimately, there was no change in satisfaction scores following the mindfulness intervention. Though continued quality improvement is needed in this area, mindfulness practice in healthcare workers has the potential to be a low cost, easy method towards managing workplace stress.
Isenberg, Abigail, "Addressing Job Satisfaction in Nursing Staff Through Mindfulness: A Quality Improvement Project" (2022). Master's Theses and Capstones. 1587.