The purpose of this research is to provide an overview of the unique individual motivating factors that play a role in healthcare personnel’s job satisfaction, engagement as well as explore the leading causes of burnout. Prior to the Covid-19 pandemic and presently, healthcare workers nationally and internationally, have been experiencing burnout. Determining what factors motivate and demotivate employees is equally critical in ensuring that these skilled healthcare individuals continue to provide high quality, effective, and productive healthcare services especially during a global pandemic. In this paper motivational theories are explained, evaluated, and explored. Both qualitative and quantitative research methods from existing studies are used to reveal the top motivational rewards. Suggestions for incentives, rewards, and the organizational roles are recommended. The leader’s commitment to engage healthcare employee’s toward sustainable motivational behavior is presented.

A video recording of this presentation is available here.

Project Type


College or School

College of Professional Studies Granite Division

Program or Major



Winter 2022

MSLD_Horton_Jessica_Research Paper.pdf (304 kB)
Capstone Paper