Jason Burds


The revitalization and enhancement of a 79 unit self-storage facility were the focus of this capstone project. The timely acquisition of the facility presented a unique opportunity for the project team to explore methods for optimizing operational efficiency and enhancing customer experience. Negotiations and contracting processes were employed to improve vendor/customer relationships and reduce operating costs. Automation was implemented to streamline day-to-day operations, including reservation and payment processing, and enhance customer convenience. The team’s takeaways included the importance of flexibility, consistency, and records-keeping in the successful execution of a project of this nature. The revitalized facility promises to offer customers a more user-friendly, efficient, and cost-effect storage experience while also increasing revenue and profitability for the owner.

A video recording of this presentation is available here.

Project Type


College or School

College of Professional Studies Granite Division

Program or Major

Project Management


Winter 2023


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