Monica Weber


This project is a workflow quality improvement for Contrast-Enhanced Mammography (CEM) at Rush Breast Imaging. With this new technology being implemented, workflow improvement has been noted. The method used in this initiative was Plan-Do-Study Act (PDSA) and involved observation while exams were being performed. Standard operating procedures (SOP’s) were written up for internal stakeholders. Findings are monitored from feedback given from internal and external stakeholders on the workflow setup. Findings that have been noted so far are: issues starting IV’s, limited positioning of patients, and communication on certain areas with the procedure. Since this exam is still new, continued adjustments to the workflow will be made from workflow observations and feedback.

Project Type


College or School

College of Professional Studies Granite Division

Program or Major

Health Care Management


Winter 2023