Title

UNH Online New Program Onboarding

Abstract

BACKGROUND:
The UNH Online team is responsible for facilitating, marketing & recruiting students for new online graduate programs. With the increase in the number of programs, the process for launch needs streamlining to maximize resources and minimize delays and pain points.

OPPORTUNITIES FOR IMPROVEMENT:
Create a more proactive internal process for new program onboarding through defining a clear set of tasks, timelines and dependencies with internal “buy-in” and clarity of communication.

PROJECT MANAGER:
Gwendolyn Goguelet

LEAN FACILITATOR:
Jasmine Huffman

Department

UNH - Online

Publication Date

7-23-2021

Document Type

Report

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