UNH Online New Program Onboarding
The UNH Online team is responsible for facilitating, marketing & recruiting students for new online graduate programs. With the increase in the number of programs, the process for launch needs streamlining to maximize resources and minimize delays and pain points.
OPPORTUNITIES FOR IMPROVEMENT:
Create a more proactive internal process for new program onboarding through defining a clear set of tasks, timelines and dependencies with internal “buy-in” and clarity of communication.
UNH - Online
Vlahos, Dagmar and Lencki, Thomas Jr., "UNH Online New Program Onboarding" (2021). Lean in Higher Education. 4.