Title

UNH Online - Student Experience

Abstract

OPPORTUNITIES FOR IMPROVEMENT:
How do we improve the early UNH Online experience, eliminating duplicative and inconsistent communication resulting in reduced conversions and lower student satisfaction ratings at the end of their first class?

PROJECT MANAGER:
Tracy Cosker

LEAN FACILITATOR:
Dagmar Vlahos

Department

UNH Online

Publication Date

1-3-2022

Document Type

Article

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