Title

USNH Financial Services - Journal Approval Process

Abstract

BACKGROUND:
The present volume of journal entries from campuses is a resource intensive process for Accounting Services and all of our customers and clients. Accounting services is committed to reviewing journal entries within one business day. The errors and exceptions that are identified increase the amount of time to correctly process the entry. A significant volume of communication is sent when an entry requires additional information, edits or confirmation of approval.

OPPORTUNITIES FOR IMPROVEMENT:
How can we make our process more time efficient, while maintaining quality of service and data?

PROJECT MANAGER:
Francine Ndayisaba

LEAN FACILITATOR:
Dagmar Vlahos

Department

USNH Financial Services

Publication Date

1-3-2022

Document Type

Article

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